Privacy Policy

Darteno Construction Ltd. is a licensed residential contractor incorporated in Ontario (corporation number 1000010952), with offices at 142 Valleymede Dr, Richmond Hill, ON L4B 1T2. Privacy inquiries may be directed to darteno.service@gmail.com.

We collect personal information only when you voluntarily submit it through our website forms. This includes your name, email address, phone number, street address, postal code, preferred project dates, and a description of your project. We also collect standard server log data -- including your IP address, pages visited, and request timestamps -- for security and diagnostic purposes only.

We collect this information solely to respond to your request for a free estimate or to schedule a consultation. We do not use your information for marketing or advertising without your separate, explicit consent.

Our website sets one strictly necessary session cookie ("sid") when you visit a page. This cookie contains a randomly generated identifier that maintains continuity across pages in a multi-step form workflow -- for example, carrying information from a service page through to the contact form. The cookie does not contain your name, email address, or any other personal information, and the identifier is never stored on our servers or linked to your submitted form data. The cookie expires after 12 months. No analytics or advertising cookies are used on this website.

You may delete this cookie at any time through your browser's settings. Doing so will not affect your ability to submit a form; you will simply receive a new session cookie on your next page visit.

We do not sell, rent, or trade your personal information. We may share it with third-party service providers who assist us in operating our business (for example, email delivery or calendar scheduling services), subject to confidentiality obligations. We may also disclose your information where required by law, court order, or to protect the rights and safety of Darteno Construction Ltd. or others.

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law -- typically no longer than two years after your last contact with us. Server logs are retained for up to 90 days.

We protect your personal information using reasonable physical, technical, and organizational measures, including encrypted transmission (HTTPS) and access controls. No method of transmission over the internet is completely secure; we take commercially reasonable precautions but cannot guarantee absolute security.

You have the right to request access to the personal information we hold about you, to request corrections if it is inaccurate or incomplete, and to withdraw your consent to its use (subject to legal or contractual restrictions). To exercise any of these rights, contact us at darteno.service@gmail.com. We will respond within 30 days. If you are unsatisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

We may update this policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision. Continued use of the website following a revision constitutes acceptance of the updated policy.

Darteno Construction Ltd. -- 142 Valleymede Dr, Richmond Hill, ON L4B 1T2 -- darteno.service@gmail.com -- (647) 838-3200